Introduction

Privacy Policy

This Privacy Policy describes how Enmark.lk (“we,” “us,” or “our”) collects, uses, and protects the personal information you (“user” or “you”) provide when using our online store at Enmark.lk (“website” or “site”). We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and billing address when you place an order or create an account on our website.

1.2 Payment Information: We do not directly collect or store your payment information. All payment transactions are processed securely through third-party payment processors. Please review the privacy policies of the respective payment processors for information on how they handle your payment information.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content and advertisements, and analyze website traffic. You have the option to manage cookie preferences through your browser settings.

2. Use of Information

2.1 Order Fulfillment: We use the personal information you provide to process and fulfill your orders, including shipping, delivery, and customer support.

2.2 Communication: We may use your personal information to communicate with you regarding your orders, account updates, promotional offers, and other relevant information related to our products and services. You have the option to unsubscribe from promotional emails at any time.

2.3 Analytics and Improvements: We may use aggregated and anonymized data for analytical purposes to improve our website, services, and user experience.

3. Information Sharing

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These service providers have access to the personal information necessary to perform their functions but are obligated to maintain its confidentiality.

3.2 Legal Compliance: We may disclose your personal information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We take reasonable measures to protect the personal information we collect and maintain. However, please note that no method of transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

5.1 Access and Updates: You have the right to access, update, correct, or delete your personal information held by us. You can do this by logging into your account or by contacting us directly.

5.2 Opt-Out: You have the right to opt-out of receiving promotional communications from us. You can unsubscribe from promotional emails by following the instructions provided in the email or by contacting us.

6. Children’s Privacy

Our website is not intended for individuals under the age of [insert minimum age]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@enmark.lk .